Celebrator sex toy vibrator FAQ

Thanks for stopping by.  Please read these questions before contacting us.

  

Where do you ship from?

We ship out of Traverse City, Michigan USA.  

 

I live outside the USA, who pays VAT and other taxes and fees?

If an order is shipped outside the USA, the buyer, receiver of the order will pay any VAT, import fees, taxes etc.    3rd Planet Products is ONLY responsible for shipping product to you.  The buyer, client is responsible for all added taxes and fees associated with receiving  goods. 

 

What do I do if I think someone is selling a counterfeit Celebrator™?

If you have reason to believe a store, website or vendor of any kind is selling counterfeit products, please contact us ASAP with all the details as to why you believe this is counterfeit.  You can contact us through this website or directly using email.

 

If we have questions about an order or the Celebrator™, how do we get in touch with you?

You can contact us through this website.  EMAIL is the best way to contact us.  If you need to actually talk with us, you can email us to arrange a time to talk as our schedule is very busy and it will be very difficult to reach us by phone.  If you need to contact us please email.  Thank you. 

What is your return policy?

We accept returns for manufactures defect only.  We do not accept returns for any other reason.  We do not buy back inventory.  For example, if your store goes out of business, we will not buy back your inventory.